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Infosys Recognized as a Leader in IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022–2023 Vendor Assessment

Infosys has been recognized as a Leader in IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022–2023 Vendor Assessment. IDC MarketScape’s report highlights that Infosys, with its more than 25 years’ experience in manufacturing strategic consulting, has shown the ability to help organizations transform their service businesses into revenue drivers and operationally efficient operations.

The report emphasizes Infosys’ ability to support the end-to-end service life-cycle management to support three core areas: maintenance engineering; maintenance, repair, and overhaul digitization; and parts and process support.

Infosys Recognized as a Leader in IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022–2023 Vendor Assessment

Source: IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022–2023 Vendor Assessment (Doc #US48840422e)

This IDC study analyzes business and technology consulting firms that support SLM from vendor request for information (RFI), briefings and materials, and customer reference calls. It is a qualitative and quantitative assessment of the characteristics and capabilities that affect a vendor's success in enabling a manufacturer along a digital journey with the service life cycle.

Key Callouts:

  • 25+ years of experience: Infosys leverages lessons learned across the subvertical industries it supports to accelerate time to market for service products, increasing the prospects of a successful launch.
  • Competency: Infosys' strategic consulting operations bring intellectual property specific to the aftermarket and an innovation ecosystem and process and has a combined competency of engineering, business process, and digital transformation.
  • Strategic partnerships: Infosys has formal strategic partnerships within service life-cycle management with, Amazon Web Services, IFS, Maximo, Microsoft, Oracle, Pegasystems, ServiceMax, Salesforce, SAP and ServiceNow.

Read the report excerpt here.